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Terms of Service

Last updated: September 16, 2026

1. Agreement to These Terms

By using this website or booking work with Best Furnace Repair Toronto, you agree to these Terms of Service and to all applicable Ontario and federal laws. If you do not agree with any part of these terms, please do not use the site or book service.

2. Services We Provide

Best Furnace Repair Toronto provides the following heating services across Toronto and the GTA:

  • Emergency furnace repair and 24/7 no-heat dispatch
  • Gas furnace repair and diagnostic
  • Furnace replacement and installation
  • High-efficiency (95% AFUE) furnace conversion
  • Furnace tune-up and annual maintenance
  • Boiler repair and radiant heating service
  • Heat pump repair and cold-climate heating
  • Thermostat installation
  • Blower motor replacement
  • Furnace ignition repair
  • Heat exchanger repair and CO safety inspection
  • Commercial furnace, rooftop unit, and fan coil repair

All gas work is performed by technicians holding a valid TSSA G1 or G2 gas technician certification, in accordance with Ontario B149.1 fuel code. Electrical connections are completed to Electrical Safety Authority requirements.

3. Pricing and Payment

All prices are quoted in Canadian dollars (CAD). The scope bands published on this website are ranges, not fixed quotes: the final price depends on the fault found during the diagnostic, the parts required, and the access conditions at your property. You receive a written quote itemising the diagnostic fee, parts, labour, and disposal before work begins.

The diagnostic fee is waived when you authorise the repair on the same visit. Where the repair is not authorised, the diagnostic fee remains payable and you keep the written fault report. Payment is due on completion unless other terms are agreed in writing. Published ranges may change without notice; the quote you receive in writing governs.

4. Scheduling, Access, and Cancellation

Same-day and 4-hour cold-snap response targets are commitments we work to, not guarantees, and can be affected by weather, road conditions, and call volume during extreme cold. You are responsible for providing safe access to the equipment, including clearance around the furnace or boiler and access to electrical and gas shutoffs.

Please cancel or reschedule a booked appointment at least 24 hours in advance. Repeated missed appointments may be subject to a call-out charge.

5. Warranty

Parts and labour warranties are issued in writing at the end of each job and typically run 1 to 5 years depending on the part and the manufacturer. Manufacturer warranties on installed equipment are governed by the manufacturer's own terms and usually require documented annual maintenance to stay valid. Warranty coverage does not extend to damage caused by misuse, unauthorised modification, work performed by others, or failure to maintain the equipment.

6. Safety and Refusal of Work

Where a technician identifies an immediate safety hazard, including a cracked heat exchanger, elevated carbon monoxide, an unsafe vent condition, or a gas leak, the equipment may be shut down and, where required, reported in line with Ontario fuel safety obligations. We may decline to return equipment to service until the hazard is corrected. This is not optional and is not a sales tactic.

7. Rebates and Third-Party Programs

Where we file rebate paperwork on your behalf, including Enbridge Home Efficiency Rebate Plus and the Canada Greener Homes Grant, approval and payment are decided by the program administrator, not by us. Program eligibility rules, funding, and amounts can change at any time. We do not guarantee any rebate outcome or amount.

8. Limitation of Liability

To the extent permitted by law, Best Furnace Repair Toronto is not liable for indirect, incidental, special, or consequential damages arising from the use of this website or from services performed, including loss of use, property damage caused by pre-existing equipment or building conditions, or business interruption. Nothing in these terms limits liability that cannot be limited under Ontario law.

9. Website Content and Intellectual Property

Content on this website, including text, layout, graphics, and images, is the property of Best Furnace Repair Toronto and is protected by copyright. Pricing, technical information, and rebate details are published in good faith for general guidance and may change. They do not replace a written quote or an on-site diagnostic.

10. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply in Ontario. Any dispute will be handled in the courts of Ontario.

11. Changes to These Terms

We may revise these terms at any time. The revised version takes effect when posted to this page, and the "last updated" date above will reflect the change.

12. Contact

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